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 Case Details:
 
 Case Code : ERMT-014
 Case Length : 16 Pages
 Period : 2003
 Pub Date : 2003
 Teaching Note :Not Available
 Organization : Cisco
 Industry : Information Technology
 Countries : Global
 
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 << Previous ExcerptsOverview of Risks
	
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Political turmoil in many parts of the world, including terrorist and military 
actions, had increased global economic uncertainty. These adverse economic 
conditions worldwide had contributed to slowdowns in the communications and 
networking industries and could affect Cisco's business in various ways:
 • Reduced demand for the company's products as a result of a decrease in capital 
spending by customers, particularly service providers.
 
 • Increased price competition for the company's products, partially as a 
consequence of customers disposing of unutilized products.
 
 • Increased risk of excess and obsolete inventory...
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Technology RisksRapidly changing technology, evolving industry standards, launch of new 
products, and evolving methods of building and operating networks characterized 
the markets for Cisco's products. Cisco's competitive position depended on its 
ability to develop and introduce new products in existing and new markets...
 
 Marketing Risks
 A substantial portion of Cisco's business depended on the growth of the 
Internet. The economic slowdown and the reduction in capital spending by 
telecommunications service providers on Internet infrastructure had adversely 
affected Cisco's business...
 
 Risks Associated with Strategic Alliances and M&As
 Cisco had several strategic alliances with large and complex organizations and 
other companies with whom it worked to offer complementary products and 
services. These arrangements were generally limited to specific projects, 
typically to facilitate product compatibility and adoption of industry 
standards...
 
	
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			Operations RisksCisco's growth and ability to meet customer demand depended on its 
			ability to obtain timely delivery of parts from its suppliers. In 
			the past, Cisco had experienced component shortages that had 
			adversely affected its operations. If shortages or delays persisted, 
			the prices of these components might increase, or the components 
			might not be available at all...
 
 Supply Chain Risks
 Effective management of the supply chain was a critical factor in 
			Cisco's business. There had been occasions when Cisco's shipments 
			had exceeded net bookings. Costs increased when there were irregular 
			shipment patterns. There might be periods of underutilized capacity 
			and periods when overtime expenses might be incurred...
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Political RisksCisco had major operations in many countries outside U.S.A. Cisco depended 
heavily on the overseas operations of its contract manufacturers and 
distribution partners...
 
 Regulatory Risks
 In the early 2000s, few laws or regulations applied directly to the Internet. 
Cisco might be adversely affected by changes in regulations relating to matters 
such as voice over the Internet, encryption technology, and access charges for 
Internet service providers...
 
 Human Resources Risks
 Cisco's success depended significantly on its ability to attract and retain 
highly skilled technical, managerial, sales, and marketing personnel. In spite 
of the economic slowdown and job losses, competition for good people remained 
intense, especially in Silicon Valley where the company was based...
 
 Catastrophe Risks
 Cisco's corporate headquarters, and some of its R&D and manufacturing 
facilities, were located in Silicon Valley, a region known for seismic activity. 
Some of the company's facilities were located near rivers that had experienced 
flooding in the past...
 
 Financial Risks
 Equity Risk
 Cisco had invested in numerous privately held companies, many of which were in 
the startup or development stages. These investments were inherently risky as 
the market for the technologies or products they had under development might not 
materialize. The possibility of losing the entire initial investment in these 
companies could not be ruled out...
 ExhibitsExhibit I: Cisco: Segment Information and Major CustomersExhibit II: Cisco: Product Wise Breakup
 Exhibit III: Cisco: Sales Distribution Geography Wise
 Exhibit IV: Cisco: Break Up of Important Expenses
 Exhibit V: Cisco: Acquisitions Completed In Fiscal 2002 And 2001
 Exhibit VI: Cisco: Interest Rate Sensitivity of Financial Instruments
 Exhibit VII: Cisco: Equity Risk
 Exhibit VIII: Cisco: Currency Forward & Option Contracts
 Exhibit IX: Interview with: Jackie Hair, Director, Global Risk Management, Cisco 
Systems
 Exhibit X: Cisco: Consolidated Statements of Operations
 Exhibit XI: Cisco: Five Year Financial Highlights
 Exhibit XII: Cisco: Stock Price Movement
 
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